Goldilocks Megamall Needs Improvement

Whenever I am eating at a fast food restaurant I expect that (1) my orders are served quickly and (2) the restaurant staff will treat me nicely. These are just simple expectations but there are fast food restaurants that fail to fulfill these expectations of mine. One of such restaurant is the SM Megamall branch of Goldilocks.

My beloved wanted to have dinuguan for dinner so we went to Goldilocks. I noticed that there are two queues inside the restaurant. One queue is for those who are ordering Goldilocks cakes. The other queue is for those who are ordering the Goldilocks meal.

The queue for the Goldilocks meal is quite long. The reason for this is that there is only one cashier and only two employees assembling the orders of the customers. Another bad thing is that customers had to wait on line while waiting for their orders to be assembled. The result is that customers became impatient, which made them nasty. The impatience of the customers also affected the staff of Goldilocks. Maybe that is the reason why the cashier is not smiling when she served our orders.

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Goldilocks is like a big carinderia and this image is reinforced in the way they present their dishes. However, I find the restaurant’s Filipino image weird because the name Goldilocks is so American. 

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In fairness, Goldilocks’ dinuguan tasted good. It is no surprise that this dish is My Beloved's favorite. We also also ordered the Veggie Lumpia but it is too sweet for our liking.

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What I ordered for dinner is this:

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This is Goldilocks’ kare-kare, which just tasted OK. 

My advice to Goldilocks is that they improve their system of getting orders from their customers. They should copy the system of other fast food restaurants like Jollibee and Mang Inasal. Customers are given numbers so they can leave the queue and go to their seats. It is the restaurant staff that will bring the ordered dishes to the customers. This will reduce the number of impatient customers and un-smiling cashiers.

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Photos of pork dinuguan and veggie lumpia came from Goldilocks website.

How about you Dear Reader? Did you dine in Goldilocks Megamall. What is your experience on their service? Let us talk about it by leaving a comment.

Waterworld of España Boulevard

I was both amazed and baffled last Monday night when I looked at Taft Avenue from the platform of LRT – Pedro Gil Station. The whole stretch of Taft Avenue is submerged in floodwaters! My great dilemma was the fact that I have to go down the LRT station and brave that ultra-mega-super-filthy flood.

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I left that area of Taft Avenue with my sock soaked with disgusting floodwaters. Even my beloved and her sister, whom we fetched from the nearby Robinson's Mall, were not spared. They also braved the flooded Taft Avenue.

The rains and floods that Monday night is just the beginning of the calamity brought by the “habagat” winds. I woke Tuesday morning just to see that major parts of Metro Manila were submerged by floodwaters. People from low-lying areas were evacuated. Many people died by electrecution,drowning and landslide.

I decided to go back to work on Thursday even though many areas are still flooded. Employees, like me, were forced to go work because the government didn't suspend work in government and private offices.

I knew something was amiss when the bus conductor told us that they will be cutting their trip at Blumentritt Street. It only meant that España Boulevard is still flooded. I was not wrong.

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Stranded passengers at Blumetritt corner España Boulevard

I was forced to go down Blumentritt Street because the bus driver didn't want to brave the flooded  España Boulevard. Passenger vehicles are rare so I decided to walk the remeining stretch of  España Boulevard despite the flood.

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Thigh high flood along De La Fuente Street.

There are a lot of people who waded through the flood of  España Boulevard. Most of them are workers who didn't to be late for work. Fortunately, the flood along the side of the boulevard was just as high as my thighs. I might have turn back if the flood rose higher than my hips.

The trains of Philippine National Railways (PNR) continued its operations. Passengers of PNR are fortunate during that day because of it.

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Flooded España Boulevard and the train of PNR.

I saw some buses that passed through the floods of  España Boulevard. I am dismayed when I saw those bus. The bus that I had ridden earlier should have braved the flood for the sake of the passengers. The operator of Universal Guiding Star is such a chicken.

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Bravo Florida Bus Lines!

I know that my ordeal is about to the end when I reached the University of Santo Tomas (UST).

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Walking beside the fence of UST.

UST is one school worst hit by floods. According to news reports, Floods entered UST Hospital and many patients had to be transferred to the upper floors.

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Flooded arch of UST

Morayta is the last part of my journey. I climbed the footbridge to see the extent of the flood. Here is what I saw:

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España Boulevard is totally flooded.

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Morayta Area.

Many people used the flood to earn some money like the people who made this bridge:

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It is good that the classes are suspended. I am sure that students of Far Eastern University (FEU) will be horified to see this:

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I am glad to see that there is no flood at Lerma Street. I am so happy to walk on flood-less street.

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The underpass under Recto Avenue became another big swimming pool. The water in the underpass was gone when I passed yesterday morning.

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Walking along the flooded  España Boulevard is a great experience for me though I will not do it again in the future.